📦 Shipping Policy

At Fashiontree, our shipping process is structured according to order type, quantity ordered and delivery destination.

Packaging is prepared by our internal team based on quantity per individual product and its weight. Delivery methods are selected by the customer at checkout, depending on availability for the given destination.

🌍 Where We Ship

We currently ship to:

  • Poland

  • European Union (Full list below) 

  • United States

A full list of supported countries (EU) is provided below. If your country is not listed and you would like to place an order, please Contact Us directly.

  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hungary
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Netherlands
  • Norway
  • Portugal
  • Romania
  • Serbia
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • Ukraine
  • United Kingdom

🚚 Shipping Rules

Shipping costs, and available delivery options depend on the destination country and the total quantity of products in your shopping cart.

📏 Orders (1–5 metres)

Poland

Delivery options:

  • InPost Parcel Locker – 14 PLN
  • InPost Courier – 18 PLN
  • Store Pick Up – Free

Free shipping:

  • Starting from 250 PLN
  • Applies to courier delivery only
  • Automatically applied at checkout
European Union & United States

Delivery method:

  • Courier
    • DPD (EU)
    • UPS (USA)

Shipping costs:

  • Calculated based on destination country and quantity ordered
  • Displayed at checkout before payment
  • Free shipping does not apply.

📦 Orders (6+)

Poland

Delivery options:

  • InPost Courier – 22 PLN
  • Store Pick Up – Free

Parcel Locker delivery is not available for orders 6 meters & above.

Free shipping:

  • Starting from 250 PLN
  • Applies to courier delivery only
  • Automatically applied at checkout
European Union & United States

Delivery method:

  • Courier
    • DPD (EU)
    • UPS (USA)

Shipping costs:

  • Calculated based on destination country and quantity ordered
  • Displayed at checkout before payment
  • Free shipping does not apply.

📦 Packaging Details

  • Products bought in quantities of 1–5 metres are supplied in coupon format.
  • Products bought in quantities of 6+ metres are supplied in a fabric bolt.
  • All orders are packaged to ensure safe transport and delivery.

📅 Delivery Times

The applicable delivery timeframe will be displayed at checkout before payment.

Poland:

Typically 1–2 business days after dispatch.

European Union & United States:

Delivery times depend on destination and carrier.

Please allow additional time during peak seasons or for remote delivery areas.

🔍 Order Tracking

Once your order is dispatched, you will receive a confirmation email containing a tracking number.

You may track your shipment directly via the carrier’s tracking system.

🏬 Store Pick Up

Store Pick Up is available for all orders.

Orders can be collected from our store address listed on the Contact Us page. You will be notified once your order is ready for collection.